Last Updated: December 2025

1. Introduction

This Privacy Policy explains how Code X Creations (Pty) Ltd t/a PropWorx (“PropWorx”, “we”, “us”) collects, uses, and protects personal information when you visit our website (www.propworx.co.za) or contact us through online forms.

We respect your privacy and process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

This policy applies only to the PropWorx public website.
A separate notice applies to the PropWorx software system.

2. Information We Collect Through Our Website

We only collect basic information that you voluntarily provide when you:

• Submit a contact form

• Request a demo

• Request a quote

• Subscribe to newsletters or updates

• Send us an email

This may include:

• Your name

• Your email address

• Your phone number

• Your company name

• Your message or enquiry details

We do not collect tenant or landlord information through the public website.

3. How We Use the Information

We use the information collected through the website to:

• Respond to enquiries

• Provide demo or product information

• Communicate with potential clients

• Send requested updates or newsletters

• Improve our website and service

We do not sell or share your information for marketing by third parties.

4. Cookies & Website Analytics

Our website may use basic cookies to:

• Improve functionality

• Monitor website performance

• Understand general traffic patterns

We do not use invasive tracking or advertising cookies.

You can disable cookies in your browser at any time.

5. Who Has Access to the Information

Your information may be accessed by:

• PropWorx team members who handle enquiries

• Approved service providers assisting us with website hosting, CRM, or email communication

These providers are bound by confidentiality and may only use the information to assist PropWorx.

We do not share website enquiry data with any unrelated third parties.

6. How We Protect Your Information

We use appropriate safeguards to protect personal information, including:

• Controlled access

• Secure communication channels

• Confidentiality commitments by authorised staff

For security reasons, we do not publicly disclose our internal protection mechanisms.

7. How Long We Keep Website Information

We keep website enquiry information only for as long as needed to:

• Respond to your request

• Maintain communication

• Meet administrative or legal requirements

You may request deletion of your enquiry at any time.

8. Your Rights Under POPIA

You may:

• Request access to the personal information we hold about you

• Request correction or deletion (where legally permitted)

• Withdraw consent for optional communications

• Lodge a complaint with the Information Regulator

Requests may be sent to info@propworx.co.za.

9. Links to Other Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this policy from time to time.
The most recent version will always appear on this page.

11. Contact Us

If you have any questions about this Privacy Policy:

Email: info@propworx.co.za
Company: Code X Creations (Pty) Ltd t/a PropWorx