Flexibility is key when it comes to licensing options. Rest assured, you have complete control over your licenses. Whether you need to switch between Sales, Lite, and Pro licenses or adjust the number of licenses, we’ve got you covered. Simply inform us of your requirements, and we’ll swiftly accommodate your needs. Your licensing structure can be tailored to align perfectly with your evolving demands.
Certainly! We provide the flexibility to mix and match licenses to perfectly align with the unique requirements of your users. Tailor your licensing structure by selecting from Sales, Lite, and Pro license types. Empower your sales team with dedicated sales-only licenses, equip your admin staff with Lite licenses, and provide managers and bookkeepers with Pro licenses. By utilizing a single database, all users can collaborate seamlessly. However, it’s important to note that certain features will be restricted based on the license type and user permissions. Enjoy the versatility and customized access levels that our licensing options offer, ensuring optimal usability for each user role.
As a valued client, you can expect top-notch support services that set the standard in the industry. We take pride in offering a comprehensive range of support options to ensure your satisfaction.
Our support offerings include free email and ticket support, providing a reliable channel for addressing your inquiries and concerns. Additionally, we provide access to extensive knowledge bases, empowering you to find answers to common queries efficiently. For real-time assistance, our live online chat feature allows you to connect with our support team instantly.
To deliver prompt and efficient support, we leverage Zoho Assist, a powerful remote support tool. This enables us to provide remote assistance directly, ensuring a seamless resolution to any technical issues you may encounter.
Furthermore, we offer a dedicated booking system for clients who require special support sessions with our consultants. This allows you to schedule personalized sessions, ensuring your unique requirements are addressed with utmost attention.
Rest assured that our support team is committed to your success, and we strive to exceed your expectations with our exceptional support services.
We are dedicated to ensuring that you have the necessary training and resources to make the most of Propworx. We provide a range of training options to accommodate your learning preferences.
To begin, we offer free unlimited access to Propworx Academy, where you can register for regular webinars and courses. These sessions are designed to enhance your understanding and proficiency in utilizing our software effectively.
For a more personalized approach, we offer online private training sessions at a reasonable cost. These sessions allow you to receive dedicated guidance and support tailored to your specific needs and requirements.
To facilitate self-learning, our comprehensive knowledge base center is available. You’ll find a wealth of resources such as video tutorials, step-by-step guides, and troubleshooting manuals. These resources are designed to empower you to learn at your own pace and access information whenever you need it.
Additionally, we have implemented an AI chat feature to assist you in quickly finding the answers you need. This tool provides an intuitive search function that enables you to locate relevant assistance and information efficiently.
Our commitment is to provide you with comprehensive training options that cater to your individual preferences, ensuring that you can harness the full potential of Propworx for your property management needs.
Congratulations on the growth of your business! We understand the importance of accommodating your expanding portfolio. With PropWorx, our database is designed to be unlimited, allowing you to load and manage an unlimited number of files, properties, contacts, and lease/mandate details at no additional cost.
It’s worth noting that your monthly subscription fee will be determined based on the number of users you intend to grant access to PropWorx. As your team grows, you can easily scale your subscription to accommodate the increased number of users, ensuring a seamless experience for everyone involved.
Rest assured, we offer a flexible pricing structure that aligns with your business’s evolving needs. Feel free to discuss your requirements with our sales team, who will be happy to provide you with the most suitable pricing options based on the number of users you anticipate having access to PropWorx
We understand that circumstances may change, and should you decide to cancel your subscription, we’ll respect your decision. To initiate the cancellation process, simply provide us with a month’s notice. Please note that once the cancellation takes effect, your database will be deactivated, and access to the system and report generation will no longer be available.
However, prior to cancellation, you’ll have the opportunity to download or extract all your data, ensuring a seamless transition and preserving your valuable information. Should you ever wish to reactivate your database in the future, you’re welcome to do so at any time. We appreciate your business and remain confident that our services will continue to meet your needs, should you choose to return.