SUPPORT

 

SUPPORT, ONLINE TRAINING AND INSTALLATION BOOKINGS

 

 

Support Contact Details:

 

Telephone: +27 12 991 8593

support@propworx.co.za

 

Support Operating Hours:

 

Monday - Friday (excluding public holidays)

08:00AM - 16:30PM (UTC+02:00)

 

 

Knowledge Base

 

We have created extensive manuals, videos and step-by-step process. Quickly read up on various articles to better assist you. 

You will find the link on PropWorx by clicking on Help --> Help Desk

 

 

 

Schedule Training

 

Why not book some online training with us? Click below to learn more... 

 

BOOK ONLINE TRAINING

 

Book Remote Support

 

If you require assistance with Installations or any other technical assistance that will require us to assist you remotely, you can book it in advance here:

 

BOOK REMOTE ASSISTANCE

 

 

 Remote Online Support

 

Kindly request Session ID from your PropWorx support consultant.

Call us on +27 12 9918593 

 

 

 

 

Book Remote Support

 

If you require assistance with Installations or any other technical assistance that will require us to assist you remotely, you can book it in advance here:

 

BOOK REMOTE ASSISTANCE

 

Live Chat

 

 Have a question? Why not chat to us on our live chat screen? 

Click on the Chat Bubble on the bottom right to access Live Chat.

 

 

 

 

Database Changes and Requests

Database changes and report requests need to be sent to us in writing by the signatory/administrator.

Reactivation of Licenses

To reactivate a cancelled license, kindly send us an email requesting the reactivation. Please note that there is a reactivation fee of R805.00 incl VAT. Furthermore, a user licence of R1,144.25 incl of VAT will need to be activated for access for one month. 

 

OUR BANKING DETAILS ARE:

BENEFICIARY: CODE X CREATIONS

ACCOUNT NUMBER: 622 6168 5526

BANK: FNB

BRANCH CODE: 250655

REF: Your company name and database reference number