SUPPORT

 

SUPPORT, ONLINE TRAINING AND INSTALLATION BOOKINGS

 

Please book your Support, Online Training and Installation bookings here : )

CALL CENTER

 

Our Call Center will allow you to contact one of our friendly consultants for any assistance for Support and Licence enquires. 

 

Licence & Support Operating Hours:

Monday - Friday (excluding public holidays)

08:00AM - 16:30PM (UTC+02:00)

 

Licence & Support Contact Details:

Telephone: +27 12 991 8593

                       : +27 12 991 8922

                       : +27 12 991 6156

                       : +27 12 991 3161

                       : +27 12 991 6214

                       : +27 12 991 6178

 

Licence & Support Email Addresses:

Licence and Support enquires:

support@propworx.co.za

All other enquires:

info@propworx.co.za 

 

ONLINE SUPPORT

 

Our Live Chat Support will allow you to Live Chat with one of our friendly consultants for any assistance. Alternatively. you can access the Online Help Centre which will provide you with step-by-step User Guides to assist you with using our software.

 

Live Chat Support Operating Hours:

Monday - Friday (excluding public holidays)

08:00AM - 16:30PM (UTC+02:00)

Click on the Chat Bubble on the bottom right of the PropWorx website to access Live Chat.

 

Online Help Centre Operating Hours:

24 hours Monday - Sundays

Click here to access the Online Help Centre

 

 

 

 

 

 

 

DOWNLOADS

  

 PropWorx Quick Support:

 

 TeamViewer Version 10:

 

  Crystal Reports:

 

Compatibility:

Propworx is Windows App. If you are using a Mac computer, you will require to install a virtualization software to run Windows. We recommend the Parallels Desktop Lite downloadable from the ITunes Store: https://itunes.apple.com/az/app/parallels-desktop-lite/id1085114709?mt=12

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Database Changes and Requests

Database changes and report requests need to be sent to us in writing by the signatory/administrator.

Reactivation of Licenses

To reactivate a cancelled license, kindly send us an email requesting the reactivation. Please note that there is a reactivation fee of R805.00 incl VAT. Furthermore, a user licence of R1,144.25 incl of VAT will need to be activated for access for one month. 

 

OUR BANKING DETAILS ARE:

BENEFICIARY: CODE X CREATIONS

ACCOUNT NUMBER: 622 6168 5526

BANK: FNB

BRANCH CODE: 250655

REF: Your company name and database reference number